Shipping Policy
Zestora Foods is committed to delivering fresh, high-quality products to our customers in a timely and reliable manner. This Shipping Policy outlines how orders are processed and shipped.
- Order Processing
All orders are processed after successful payment confirmation. Orders are usually packed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day. - Shipping Locations
We currently ship orders across India. Delivery availability may vary depending on the customer’s location and courier service coverage. - Delivery Timeline
Estimated delivery time is typically 3–7 business days after dispatch, depending on the destination. Remote or non-metro locations may require additional time. - Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at checkout before order confirmation. Any promotional free-shipping offers will be communicated separately. - Dispatch & Tracking
Once your order is dispatched, tracking details will be shared via SMS, WhatsApp, or email (where applicable), allowing you to monitor your shipment status. - Delays
While we strive to deliver on time, delays may occur due to courier issues, weather conditions, or unforeseen circumstances. Zestora Foods will not be responsible for delays beyond our control but will assist in tracking and coordination. - Incorrect Address
Customers are responsible for providing accurate shipping details. Zestora Foods will not be liable for delivery failures caused by incorrect or incomplete address information provided at the time of order. - Damaged or Missing Packages
If a package arrives visibly damaged or items are missing, customers must inform us within 24 hours of delivery along with clear photos of the package and products for review. - Contact Us
For any shipping-related questions, delays, or support, please contact us at 9515308329.